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This Week on TelecomWeb's "The Next-Generation Contact Center Report" -- News Briefs and Feature Articles
Parsippany, NJ (PRWEB) August 29, 2007 -- TelecomWeb's "The Next-Generation Contact Center Report" (www.telecomweb.com/ccr) features free weekly news briefs and articles geared toward helping companies migrate effectively to an IP Contact Center environment.
It's not too late. Sign up today to listen to a free Webcast, "Intelligent Migration to the IP-Based Contact Center," featuring a give-and-take discussion between Ken Dolsky, director/Professional Services at InfoTech, and Zack Taylor, Sales Vice President/Global Strategic Solutions at Avaya. For registration information, go to www.telecomweb.com/webinar/avaya.
This week's briefs include:
- Convergys, Avaya Team For Diagnostics
- TomTom Beats The Genesys Drum
- Defense Dept. Health Services Cited For Award
- LevelOne Foundation Adds Self-Service Option
- New US Airways Voice System Takes Off
Have you read this? CosmoCom Consolidates VisitBritain's Highly Distributed Global Contact Center
Global call centers evoke the image of a large multi-national company operating numerous large sites with heavy investments in local infrastructure, and with a complex pre-routing facility operated by a global service provider distributing the calls between the sites. How could VisitBritain, with many relatively small sites, accomplish this cost effectively and manage all of its sites to help ensure a uniform, high quality of customer service?
To read the free articles, news briefs and white papers, please visit "The Next Generation Contact Center Report" at www.telecomweb.com/ccr.
About "The Next-Generation Contact Center Report"
The Next-Generation Contact Center Report Site is devoted to providing news, analytical articles, white papers, case studies, interviews with executives and other forms of information designed to help companies migrate effectively to an IP Contact Center environment. Visit "The Next-Generation Contact Center Report" at www.telecomweb.com/ccr.
About TelecomWeb
TelecomWeb encompasses global market-intelligence InfoTrack reports; daily e-letter TelecomWeb news break; TelecomWeb wireless, TelecomWeb broadband and TelecomWeb policy content packages; tariff consultancy Tarifica; and the Web-based business-telephony-product database TelecomTactics. To learn more about TelecomWeb, please visit www.TelecomWeb.com.
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This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.
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Madden 09 - Madden 09 Cheats
Diva Watch - Hot Celebrity News
Blogging Software Developer Mullenweg to Address Major Internet Conference as U.S. Switches from T.V. to Internet for News
Shoemoney Media announced that Matthew Mullenweg will speak at Elite Retreat Internet conference in San Francisco. Mullenweg is co-creator of WordPress, blogging software that is used by millions around the world. iFOCOS released a study that more Americans are getting their news from the Internet than from T.V.
Electricity4Business Launches Free Online News Service
London, UK, 25 July 07 - Electricity4Business has launched a free online news feed to keep its customers up-to-date with the latest development in the electricity industry. The service is free and does not require registration.
RiverWired Eco-friendly Lifestyle and Community Hub Launches New Departments for News, Blogs and Video Content
Enables easier access to resources for greener living
Chocolate Pearls News: PearlParadise.com Introduces New Collection; Smacks Down Price on Hip Gems With Yummy, Lustrous Color
"Chocolate pearls have turned from trend to uber-trend," says Jeremy Shepherd, the Los Angeles pearl expert who is introducing a newly-acquired collection "that will level the playing field in pricing these exotic bronze beauties."
News Alzheimer's Immune Treatment
While there are medications that can slow-slightly--the progression of Alzheimer's, the end inevitably comes in all those affected.
News From USW: Steelworkers, Western Pennsylvania Union Members to Dedicate Philip Murray Bridge following Pittsburgh Labor Day Parade
News From USW: The United Steelworkers (USW) announced today that a special ceremony will take place following the Pittsburgh Labor Day Parade on Sept. 3 at 1:30 p.m. to dedicate the Philip Murray Bridge connecting the South Side and Uptown neighborhoods over the Monongahela River.
Finding news online with news blogs
With printed newspapers losing subscribers every day, people are finding other options to stay up to date with their news. Newspaper sales reached their peak in 1970 when approximately 62 million newspapers were sold in the country every day. However, with the population in the U.S. on the rise, newspapers sales are not keeping up. It is estimated that approximately 55 million newspapers are sold every day.
Foundem and Motor Cycle News Launch Groundbreaking Biking Search and Comparison Service
The MCN Shop is the first of several unique search services planned to emerge from Foundem's strategic partnership with Bauer Media.
Newsflashr.com Launches Massive Search Engine for News
Newsflashr aggregates the aggregators in real-time
Federal Prison Consultants, LLC (Division: California Prison Consultants) is Available to the News Media to Answer Questions Regarding the Upcoming Pr
Federal Prison Consultants, LLC (Division: California Prison Consultants) is available to offer phone and video sessions for news media release to the general public regarding the prison sentence of Paris Hilton, such as, her self-surrender, facility description, good time credit, early release due to overcrowding and strategic planning for minimizing her prison sentence.
The specific case at hand is Case No. 6MP09160: In the Superior Court of California: County of Los Angeles - The People of the State of California vs. Paris Whitney Hilton.
Paris Hilton, 26, was sentenced to 45 days in jail by Superior Court Judge Michael T. Sauer for violating the terms of her probation in an alcohol-related reckless driving case. Hilton was driving wit...
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